Indianapolis EMS is going to be sending a Social Worker out on 911 calls in an effort to reduce the number of “Frequent Flyers” that are abusing the system. One can read about it here. I am curious as to exactly what a Social Worker can do and whether or not a Social Worker would be appropriate in a 911 situation. Perhaps a Social Worker can explain programs that may exist that could offer assistance but will that really cut costs … or just shift them to someone else’s budget?
What are your thoughts?